Shipping Policy-Oxygen concentrator
Shipping Policy
Last updated: January 19th 2026
At Restful Relaxation, we aim to process and ship orders as efficiently and safely as possible. Please review our shipping policy below before placing an order.
Shipping Promotions
We offer free shipping on select products during promotional periods only.
Free shipping eligibility will be clearly indicated on the product page at the time of purchase.
All other products may incur shipping charges based on size, weight, destination, and carrier rates.
Shipping Methods
Orders are shipped using one or more of the following carriers:
• USPS
• UPS
• FedEx
• Freight carrier (for oversized or heavy equipment)
The shipping method is selected based on the product’s size, weight, and delivery location.
Order Processing & Shipping Times
Domestic Orders (United States)
• Orders typically ship within 4–7 business days
• Once shipped, orders typically arrive between 8-15 business days depending on the courier service and your location
• Processing times may vary during high-volume periods or for specialized equipment
International Orders
• Customers must contact us prior to placing an international order
• Shipping availability, costs, and customs requirements vary by country
• International delivery times are not guaranteed
📧 Contact us before ordering internationally: support@restfulrelaxation.com
Shipping Restrictions
At this time, we do not ship to:
• P.O. Boxes
• APO/FPO addresses
• Alaska
• Hawaii
• U.S. Territories
We also cannot ship to certain international destinations due to customs, carrier, or regulatory restrictions.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking information may take up to 24 hours to become active after shipment.
Damaged, Lost, or Delayed Shipments
Please inspect your package immediately upon delivery.
If your shipment is:
• Damaged
• Lost
• Or delayed beyond reasonable carrier timelines
You must contact us within 48 hours of delivery at support@restfulrelaxation.com.
We will assist in:
• Filing a claim with the carrier
• Coordinating a replacement where applicable
Carrier investigations may be required before a replacement can be issued.
Delivery Responsibility
Once an order has been shipped and marked as delivered by the carrier:
• Responsibility transfers to the recipient
• Restful Relaxation is not responsible for theft, misdelivery, or unattended packages
We strongly recommend ensuring a secure delivery location.
Shipping Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Orders delayed or returned due to incorrect addresses may be subject to:
• Additional shipping fees
• Delayed fulfillment
Questions About Shipping
If you have any questions regarding shipping methods, delivery timelines, or restrictions, please contact us prior to placing your order.
📧 support@restfulrelaxation.com
Shipping Notice: Due to size and handling requirements, shipping times for oxygen concentrators may vary. Signature confirmation may be required upon delivery.