Terms of service

Last updated: [January 19th 2026]
These Terms of Service (“Terms”) govern your access to and use of the website operated by Restful Relaxation LLC (“Restful Relaxation,” “we,” “us,” or “our”), including www.restfulrelaxation.com (the “Site”) and any related services, tools, and transactions (collectively, the “Services”).
By visiting our Site and/or purchasing products from us, you agree to be bound by these Terms, and by our Privacy Policy, Refund Policy, and Shipping Policy, which are incorporated by reference. If you do not agree, do not use the Services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products to you.

1. Online Store Terms
By using this Site, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms.
You may not use our products or Services for unlawful purposes, and you may not violate any applicable laws (including copyright laws). You must not transmit any malware, viruses, or destructive code.
We reserve the right to suspend or terminate access to the Services for violations of these Terms.

2. General Conditions
We may refuse service to anyone at any time for any lawful reason.
You understand that content (excluding payment information) may be transferred unencrypted over networks. Payment information is encrypted by our payment processors during transmission.
You agree not to copy, sell, resell, or exploit any portion of the Services without our express written permission.

3. Accuracy, Completeness & Timeliness of Information
We attempt to display product information accurately; however, we do not guarantee that all descriptions, pricing, availability, or other information on the Site is error-free, complete, or current.
Information on this Site is provided for general informational purposes and should not be relied upon as the sole basis for purchase decisions without verifying details you consider important.

4. Modifications to Services and Prices
Prices and availability for our products are subject to change without notice.
We may modify or discontinue the Services (or any part of them) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.

5. Products & Medical Equipment Disclosures
Certain products may be available exclusively online and may have limited quantities.

  • 5.1 Product Use Disclaimer (Medical/Veterinary Equipment)
    Products sold by Restful Relaxation may include medical or veterinary equipment. All information on the Site is provided for general informational purposes only and is not medical advice. Always consult a licensed professional before using medical or veterinary equipment.
  • 5.2 Oxygen Concentrators – Special Return Terms
    Due to safety, hygiene, and manufacturer restrictions, oxygen concentrators are non-returnable once opened or used, as stated in our Refund Policy. Please review specifications carefully and contact us with questions before purchase.
  • 5.3 Product Presentation
    We make reasonable efforts to display product images and colors accurately; however, display differences may occur due to device and monitor settings.
    We reserve the right to limit the sale of products to any person, region, or jurisdiction, and to limit quantities per order.

6. Orders, Billing, and Account Information
We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information. If we cancel or change an order, we may attempt to notify you using the email and/or phone number provided at checkout.

7. Shipping & Delivery
Shipping timelines are estimates and may vary due to carrier delays, weather, operational constraints, or regulatory requirements.
Ownership and risk of loss transfer to the customer upon delivery confirmation by the carrier, except where prohibited by law.
For additional details, please review our Shipping Policy.

8. Returns, Refunds & Chargebacks
All returns and refunds are governed by our Refund Policy, which is incorporated into these Terms.
If you have a question or issue with your order, please contact us first at support@restfulrelaxation.com so we can assist you.
Unauthorized chargebacks (including disputes filed without first contacting us to attempt resolution) may result in account restrictions, and we reserve the right to provide order records and communications to payment processors in response to disputes.
(This does not limit any rights you may have under applicable law.)

9. Optional Tools
We may provide access to third-party tools “as is” and “as available” without warranties. Your use of optional tools is at your own risk and subject to the third party’s terms.

10. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for third-party content, practices, or transactions. Review their terms and policies before engaging with them.

11. User Comments, Feedback & Submissions
If you submit comments, reviews, or other content, you grant us the right to use, reproduce, publish, and distribute that content in any medium. You agree your submissions will not violate any third-party rights or contain unlawful, abusive, defamatory, or harmful content.
We may remove content at our discretion.

12. Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy.

13. Errors, Inaccuracies & Omissions
We reserve the right to correct errors or omissions and to cancel orders if information on the Site is inaccurate at any time without prior notice (including after an order is submitted).

14. Prohibited Uses
You may not use the Site or its content:
•    For unlawful purposes
•    To violate laws or third-party rights
•    To transmit malware or harmful code
•    To collect or track personal information of others without consent
•    To spam, phish, scrape, or interfere with security features
We may terminate access for violations.

15. Disclaimer of Warranties
The Services and products are provided “as is” and “as available,” without warranties of any kind except where expressly stated.
We do not guarantee uninterrupted, timely, secure, or error-free service.
Some jurisdictions do not allow certain disclaimers; in such cases, disclaimers apply to the fullest extent permitted by law.

16. Limitation of Liability
To the maximum extent permitted by law, Restful Relaxation shall not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, or replacement costs arising from use of the Services or products.
Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law.

17. Indemnification
You agree to indemnify and hold harmless Restful Relaxation and its affiliates, officers, employees, contractors, and service providers from claims arising from your breach of these Terms or violation of law or third-party rights.

18. Severability
If any provision is found unlawful or unenforceable, the remainder remains in effect.

19. Termination
These Terms remain effective unless terminated by you or us. We may terminate or suspend your access if we believe you have violated these Terms.

20. Governing Law
These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law rules.

21. Changes to Terms
We may update these Terms at any time by posting changes on this page. Continued use of the Services after changes constitutes acceptance.

22. Contact Information
Questions about these Terms should be sent to:
Restful Relaxation LLC
📧 support@restfulrelaxation.com
📞 +1-912-296-3638
Mailing Address:
8735 Dunwoody Place STE 5049
Atlanta, GA 30350, United States