Description
Shipping Policy
The Rad97 Patient Monitor platform offers exceptional configurability, making it an ideal choice for Veterinary and Animal Health professionals. The base Rad-97 Pulse CO-Oximeter® is available with optional integrated NomoLine® capnography or noninvasive blood pressure (NIBP) measurement, incorporating advanced patient monitoring technologies into a compact, portable device. The Rad-97, mountable on a mobile roll stand, is customizable, upgradeable, and equipped with advanced connectivity and data integration capabilities, enabling clinicians to tailor the monitor to various clinical needs. Its sleek, responsive, and intuitive multi-touch display delivers pertinent data from multiple monitoring technologies, offering a comprehensive view of a patient’s physiological status.

Advanced, Upgradeable Monitoring Technologies:
All Rad-97 models provide noninvasive and continuous monitoring through Masimo SET® Measure-through Motion and Low Perfusion™ pulse oximetry and upgradeable rainbow SET™ technologies, including total hemoglobin (SpHb®) and acoustic respiration rate (RRa®).
Leading Pulse Oximetry Technology:
- Features Masimo SET® Measure-through Motion and Low Perfusion™ pulse oximetry with upgradeable rainbow SET™ technology.
- Masimo SET® demonstrated the highest sensitivity and specificity in identifying desaturation events during conditions of motion and low perfusion.
- Customizable display allows for quick assessment of patient status.
- Configurable patient profile settings cater to a variety of patient populations.

Noninvasive Blood Pressure Option:
- Rad-97 with NIBP provides three measurement modes of oscillometric blood pressure: spot-check, automatic interval, and stat interval.
- Compatible with both single-patient-use and reusable cuffs for adult, pediatric, and neonatal patients.
- Clear and easy display interprets blood pressure measurements.

NomoLine Capnography Option:
Continuous SpO2, EtCO2, and respiration rate monitoring in a compact, standalone device offers a complete picture of a patient’s respiratory status.
- Rad-97 with NomoLine capnography features an integrated sidestream gas analyzer for capnography, meeting continuous Pulse CO-Oximetry and capnography needs in a single device.
- Real-time EtCO2 waveform provides an easily interpretable display of capnography measurements.
- Measurement Parameters include EtCO2, Fractional CO2, Respiration Rate, Oxygen, Nitrous Oxide, and Agent ID.

Integrated Connectivity Solutions for Simplified Workflows:
- Built-in enterprise Wi-Fi capability allows Rad-97 to connect wirelessly to Masimo Patient SafetyNet™* or Iris Gateway®, facilitating automatic electronic charting of patient data to electronic medical record (EMR) systems.
- Compatible with existing nurse call systems and features Ethernet and USB ports for seamless integration into wired infrastructures.
Configurable & Adaptable:
- Rad-97 device settings can be customized to suit various clinical environments, workflows, clinician preferences, and patient-specific needs.
- Clinicians can easily configure the high-resolution, multi-touch display to feature the most applicable measurements for each patient, with options to view parameter data at a glance in numeric view or assess patients over time in trend view.
- Pre-programmed and customizable profiles for adult, pediatric, and neonatal patients accommodate different patient populations.
- Portable roll stand option offers tetherless device transport for flexibility in limited space environments.
Shipping Policy
Last updated: January 19th 2026
At Restful Relaxation, we aim to process and ship orders as efficiently and safely as possible. Please review our shipping policy below before placing an order.
Shipping Promotions
We offer free shipping on select products during promotional periods only.
Free shipping eligibility will be clearly indicated on the product page at the time of purchase.
All other products may incur shipping charges based on size, weight, destination, and carrier rates.
Shipping Methods
Orders are shipped using one or more of the following carriers:
• USPS
• UPS
• FedEx
• Freight carrier (for oversized or heavy equipment)
The shipping method is selected based on the product’s size, weight, and delivery location.
Order Processing & Shipping Times
Domestic Orders (United States)
• Orders typically ship within 4–7 business days
• Processing times may vary during high-volume periods or for specialized equipment
International Orders
• Customers must contact us prior to placing an international order
• Shipping availability, costs, and customs requirements vary by country
• International delivery times are not guaranteed
📧 Contact us before ordering internationally: support@restfulrelaxation.com
Shipping Restrictions
At this time, we do not ship to:
• P.O. Boxes
• APO/FPO addresses
• Alaska
• Hawaii
• U.S. Territories
We also cannot ship to certain international destinations due to customs, carrier, or regulatory restrictions.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking information may take up to 24 hours to become active after shipment.
Damaged, Lost, or Delayed Shipments
Please inspect your package immediately upon delivery.
If your shipment is:
• Damaged
• Lost
• Or delayed beyond reasonable carrier timelines
You must contact us within 48 hours of delivery at support@restfulrelaxation.com.
We will assist in:
• Filing a claim with the carrier
• Coordinating a replacement where applicable
Carrier investigations may be required before a replacement can be issued.
Delivery Responsibility
Once an order has been shipped and marked as delivered by the carrier:
• Responsibility transfers to the recipient
• Restful Relaxation is not responsible for theft, misdelivery, or unattended packages
We strongly recommend ensuring a secure delivery location.
Shipping Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Orders delayed or returned due to incorrect addresses may be subject to:
• Additional shipping fees
• Delayed fulfillment
Questions About Shipping
If you have any questions regarding shipping methods, delivery timelines, or restrictions, please contact us prior to placing your order.
📧 support@restfulrelaxation.com
Shipping Notice: Due to size and handling requirements, shipping times for oxygen concentrators may vary. Signature confirmation may be required upon delivery.

